Shipping policy
Shipping Policy
At Firebreath, we aim to deliver your favorite hot sauces quickly and efficiently. Please review our shipping policy for details on shipping options, timelines, and fees.
Shipping Locations
Domestic Shipping (Cyprus):
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- We ship to all regions within Cyprus.
- Delivery times may vary based on your location
Shipping Times
Order Processing:
- Orders are processed within 2 business days (excluding weekends and public holidays).
- You will receive a confirmation email once your order is dispatched.
Estimated Delivery Times:
- [1-2] business days
Shipping Costs
Domestic Shipping:
- Flat rate: €3.40
- Free shipping for orders over €30
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can use the tracking number to monitor the progress of your shipment on the carrier’s website.
Delivery Issues
Lost or Delayed Shipments:
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- If your shipment is delayed or lost, please contact us at firebreathchillies@gmail.com with your order details.
- We will work with the carrier to resolve the issue.
Incorrect Shipping Information:
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- Please ensure your shipping address is accurate. We are not responsible for failed deliveries due to incorrect addresses.
Damaged Items:
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- If your order arrives damaged, please contact us within 2 days of delivery with photos of the damaged item and packaging.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
- Email: Firebreathchillies@gmail.com
- Phone: 99170607